Trust Support

Foundation 2.1 Why development plans so important to employees

Foundation 2.2 Why working in sprints or phases leads to effective development.MP4

Foundation 2.3 Using development plans to promote staff more effectively

Foundation 2.4 Why development plans are key to employee retention

Foundation 3.1 The difference between training plans and development plans

Foundation 3.2 Using training plans to deliver predictable behaviours

Foundation 3.3 Why refresher training is so important?

Foundation 4.1 What is the difference between performance improvement plans and behaviour performance improvement plans?

Foundation 4.2 The key to managing poor performance.MP4

Foundation 4.3 The key to managing poor behaviour

Foundation 4.4 How to get commitment from the employee

Foundation 4.5 What to do if an employee is not committing to the process

Foundation 4.6 What happens if an employee is not improving?

Foundation 4.7 Celebrate when behaviour changes

Foundation 5.1 What is conflict?- What is healthy and what is not?

Foundation 5.2 How to manage conflict effectively

Foundation 5.3 How to manage emotional employees

Foundation 5.4 Check in- Are they OK?

Foundation 5.5 How to move past conflict

Foundation 6.1 What is a grievance?

Foundation 6.2 The grievance process and how to manage it

Foundation 6.3 The "don’ts of a grievance process

Foundation 6.4 What are the rights of the employee in a grievance process

Foundation 7.1 Why having procedures documented leads to predictable outcomes

Foundation 7.2 Why scheduling time to update procedures with employee feedback leads to better business optimisation.

Foundation 8.1 What are the types of instances I need to give a warning?

Foundation 8.2 The warning process and the do’s and don’ts

Foundation 8.3 Why providing detail on the warning is important.

Foundation 9.1 The checklist process around termination

Foundation 9.2 Post termination looking after your culture

Foundation 9.3 Post termination, taking care of the terminated employee.

Foundation 10.1 What is effective communication?

Foundation 10.2 Why having a communication framework in place is vital for internal communication

Foundation 10.3 Why seeking feedback on your communication style can foster better relationships

Foundation 11.1 How to use SWOT analysis and benchmarks to optimise your department

Foundation 11.2 Why note taking is important to keep on employees file

Foundation 11.3 Safety